Delivery Information

1. Digital Delivery

GamerThor exclusively sells digital products. Keys are normally delivered instantly from our distributor: your key appears in your account library and is sent by email right after successful payment. There is no physical shipping involved.

If our distributor is temporarily out of stock, we email you and you choose: wait for the restock, or cancel for a full refund. If you ordered during a promotion, you keep the promotional price even if the restock arrives after the promotion ends.

2. How It Works

• Step 1: Purchase — Complete your order by selecting a game and proceeding through checkout.
• Step 2: Delivery — Upon successful payment, your key is normally added to your GamerThor account library instantly.
• Step 3: Email confirmation — You will receive an email confirmation with your order details at your registered email address.
• Step 4: Redeem — Copy your key from your account library and redeem it on the applicable platform.

3. Finding Your Keys

After purchase, you can find your game keys by:

• Logging into your GamerThor account
• Navigating to your Orders section in your account
• Selecting the relevant order to reveal the game key

Your keys are stored securely in your account and can be accessed at any time.

4. Supported Platforms

We currently sell:

• Steam game keys
• Software subscriptions: NordVPN (Basic, Standard, Plus, Complete) and NordPass

All products are official reseller items from authorised distributors. We may add other platforms in the future.

Each product page clearly indicates which platform the key is for. Please ensure you purchase the correct platform version before completing your order.

5. Region Restrictions

We sell worldwide, including the European Union and the United States. Some publishers restrict their products to certain countries, so a product is only offered where its publisher allows it; the product page shows any regional restriction. Our products are not available in Russia or Belarus. Please verify that the key is valid in your region before purchasing.

6. Delivery Issues

If you experience any issues with delivery, such as not receiving your key after payment, please:

• Check your account library — the key may already be there
• Check your email for the order confirmation
• Contact our support team at [email protected] with your order number

We usually reply within 1 hour during EU business hours; messages sent overnight are answered the next morning.